Salesforce Business Analyst
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Job ID
230002
Location
US-Illinois- Chicago
Posted Date
7/22/2021
Company
IT Workforce Inc
Position Category
Information Technology
Job Description:
The successful candidate will be a recognized expert for their analytical and leadership abilities.
- Leads requirements management activities, as necessary, ensuring that the impact of changes are well understood and approved by the appropriate stakeholders within the organization.
- Co-ordinate with cross-functional teams to gather information/data/technical details as needed for a user story.
- Elicits, analyzes, and documents functional requirements across the five aspects (process, information, event, socio-political, and location), as appropriate for the large initiative. Lead or work as part of a team to gather requirements.
- Writing User Stories/Acceptance Criteria to support business needs. Working as a liaison between Business/UX/IT/QA. Create non-functional requirements/Design Docs/DFDs/Wireframes (as needed).
- Interact with various business user groups for gathering and documenting the business and software requirements for Salesforce implementation.
- Gathering user requirements, project planning, scheduling, controlling, performing GAP
- Analysis and translating them into structured data, functional and usability requirements.
- Identifying business process/system improvements, documenting proposed changes and use cases.
- Attend daily stand-up meetings and weekly organized meetings with teams.
- Release/Change Management and perform detailed analysis of business and technical requirements.
- Administrative tasks such as User management, creating Profiles, Roles and Permission Sets, Workflow, Tasks and Events, Email notification, Templates, Reports and Dashboard.
- Data migration tools such as Apex Data Loader, Salesforce Import and Export Wizard and have knowledge of integrating Legacy system with Salesforce.
- Analyze and interpret data to identify trends, patterns and opportunities for the business and clients.
- Communicate analysis and interpretation to appropriate audience.
Basic Qualifications
- Bachelors in Information Technology, Computer Science or a related field or an MBA preferred
- 3+ years of experience with interaction with Business, relevant technologies, Seibel or Salesforce.
- 3+ years of experience in working as a Salesforce Analyst working with cross functional teams.
IT Workforce Inc. is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
Send resume & specify position you are seeking to:
IT Workforce Inc.,
careers@it-wf.com